One of the India largest IT company Tech Mahindra has now revealed that it has signed an agreement to purchase the 100% shares of the DynaCommerce holdings BV. DynaCommerce will now be going to play a key role in further enhancing the customer experience strategy of the Tech Mahindra.
The two companies have been in collaboration from a large number of years while offering the omnichannel, multiply sales and even the delivery solutions to a range of clients across the globe.
This deal will help the DynaCommerce to improve its existing service for its customers and help to scale faster and pursue more opportunities on a global scale.
This deal is now a new step towards the Tech Mahindra 3-4-3 strategy which is targeting capturing the three megatrends of the connected devices, video explosion and 5G with its focus on the future technology to help its clients in changing faster, growing faster and running better.
Tech Mahindra will also bring some of the more additional capabilities and knowledge which even includes the Automation, Artificial Intelligence, and Process Management which will help to scale and improve the Dynacommerce business market reach and offerings.
CP Gurnani, MD & CEO, Tech Mahindra, said, “Tech Mahindra’s focus has been on helping our customers to run digitally, change digitally and grow digitally. Our strategic investment in DynaCommerce will provide concrete support to our digital transformation strategy and enable future proof and future-ready digital experience to our customers.”
DynaCommerce provides the end to end solutions for the fixed telco and mobile, cable, utility and media companies, with a goal of simplifying the digital transformation to ensure the agile digital service delivery.
Rick Centeno, CEO of DynaCommerce, said, “We are very excited about becoming part of the Tech Mahindra solution ecosystem. We share the same vision on how to bring great customer experience to the digital world, and this will give us the required resources and footprint to successfully scale to a global level. “